ORCID: https://orcid.org/0000-0002-0361-6797
Google Scholar: https://scholar.google.com/citations?user=PEOIE-8AAAAJ&hl=en
Research Gate: https://www.researchgate.net/profile/Selim_Ahmed7
Researcher ID: C-2132-2013
Dr. Selim Ahmed is
Professor and Head of the Department of Business Administration at the World University
of Bangladesh. Previously, he was an assistant professor at International
University of Agadir (Universiapolis), Morocco. He received his Ph.D. in
Business Administration from International Islamic University Malaysia (IIUM).
His PhD research title was “Lean Six Sigma and its Effect on Quality
Performance in Malaysian Hospitals”. Besides his academic qualifications and
teaching experiences, he has published four books, six chapters, and over 50
articles in the top peer-reviewed journals.
Dr. Ahmed is a Section
Editor for Health Service Insights (Sage Publications) and a
Consulting Editor for Hospital Topics (Taylor & Francis). He is
also an Editorial Advisory Board member for The TQM Journal (Emerald
Publishing), Journal of Open Innovation: Technology, Market, and Complexity (Elsevier), International
Journal of Healthcare Management (Taylor & Francis), Pertanika
Journal of Social Sciences and Humanities (Publisher: Universiti Putra
Malaysia), LBS
Journal of Management & Research (Emerald Publishing), International
Journal of Business and Systems Research (Inderscience Publishers) and others. Recently, he
received “Outstanding Paper Award” and “Outstanding Reviewer Award” from Emerald
Literati Award 2024. In 2018, he received the “Top Global Reviewer Award”
from Publons, United Kingdom. Also, he received the “Best Paper” Award from the
12th Academy for Global Business Advancement (AGBA) Conference, University
Malaysia Pahang, Kuantan, Malaysia, 2015. Apart from these awards, he
reviewed around 350 articles for more than 90 peer-reviewed journals.
Dr. Ahmed is a Co-Chair
at the AIB South Asia Conference 2025 at the World University
of Bangladesh. He
is an international scientific committee for International Conference
on Entrepreneurship, Business & Technology (InCEBT), Universiti
Malaysia Kelantan (UMK), Malaysia. He was the “Moderator & Organising
Committee” of the 4th Global Conference on Creating Value, 2021, Organised
by the University of South Florida, USA, and a scientific reviewer for “Academy
of Marketing Science Annual Conference 2022 & 2024”. He was the
“Secretary” for the 12th International Symposium on the
Analytic Hierarchy Process (ISAHP, 2013), Malaysia. He is
one of the management team members of the Transnational Corporations Council of
Studies (TNCCS), Ontario, Canada. He has conducted many online and
offline trainings, workshops, and lectures on research methodology, data
analysis, and other topics in Malaysia, Morocco, Canada, Kuwait, India,
Pakistan, and Bangladesh. His research areas include quality management,
service management, healthcare management, digital transformation,
organisational behaviour, and human resource management.
Islam, R., Zailani, S. & Ahmed, S. (2024). Islamic
Operations Management: Theories and Applications, Routledge (Taylor and
Francis Group), London, UK.
Mohiuddin,
M., Wang, J., Al Azad, M. S. & Ahmed,
S. (2022). Global
Trade in the Emerging Business Environment, IntechOpen, London, UK.
Ahmed, S., & Nahar, R.
(2024). Development of Total Quality Management from Conventional and Islamic
Perspectives. In Islamic Operations Management (pp. 85-95).
Routledge.
Rahman, M. K., Ahmed, S.,
Sifa, R., & Hossain, M. M. (2024). Operations of Halal Logistic Services.
In Islamic Operations Management (pp. 38-51). Routledge.
Rahman, M. K., Ahmed, S.,
Sifa, R., & Hossain, M. M. (2024). Operations of Halal Tourism: Issues and
Challenges. Islamic Operations Management (pp. 272-283). Routledge.
Mohiuddin,
M., Azad, M. S. A., Ahmed, S.,
Ed-Dafali, S., & Reza, M. N. H. (2022). Evolution of Industry 4.0 and Its
Implications for International Business. In M. Mohiuddin, J. Wang, M. S. A.
Azad, & S. Ahmed (Eds.), Global Trade in the Emerging Business Environment.
Sufi, T. and Ahmed, S. (2021). Surviving
COVID-19 Crisis by New Business Models: A Case Study of the Indian Restaurant
Industry. In Handbook of Research on Entrepreneurship, Innovation,
Sustainability, and ICTs in the Post-COVID-19 Era (pp. 301-316). IGI
Global.
Ahmed, S. (2018). Integration of Lean and Six Sigma Methodology to Improve
Quality Performance in Healthcare Organisation. In Understanding Six Sigma: Concepts, Applications
and Challenges (pp. 99-122),
New York, Nova Science
Publishing, Inc.
Ahmed, S. and Uzir, E. R. (2010). Measuring Consumer-Based Brand Equity: Sportswear
Market in Malaysia. LAP LAMBERT Academic Publishing, Saarbrucken, Germany, ISBN: 9783838390208
Ahmed, S. (2010). Ranking of Motivational Factors by Employees and
Managers: A Malaysian Case Study. LAP LAMBERT Academic Publishing, Saarbrucken, Germany, ISBN:
978-3838379272
Ahmed, S., Ashrafi, D.
M., Ahmed, R., Ahmed, E., & Azim, M. (2024). How employee engagement
mediates the training and development and work–life balance towards job
performance of the private banks?. The TQM Journal. Indexing at Scopus Q1, ABDC, ABS & Web of Science, IF = 3.8, Publisher: Emerald Publishing).
Ahmed, S., Chowdhury, U. Y., Ashrafi, D. M.,
Choudhury, M. M., Ahmed, R., & Ahmed, R. (2024). Speak, search, and stay:
determining customers' intentions to use voice-controlled artificial
intelligence (AI) for finding suitable hotels and resorts. Journal of
Hospitality and Tourism Insights. Indexing at Scopus Q1, ABDC & Web of Science, IF = 4.8, Publisher: Emerald).
Ahmed, S., Ahmed, R., Ashrafi,
D. M., Ahmed, E., & Annamalah, S. (2024). Building trust in cybernetic
payment network: Insights from an emerging economy. Journal of Open
Innovation: Technology, Market, and Complexity, Vol. 10 No. 3, pp. 100331.
(Indexing at Scopus Q1, Publisher:
Elsevier)
Ahmed, S., Ashrafi, D. M.,
Paraman, P., Dhar, B. K., & Annamalah, S. (2024). Behavioural intention of
consumers to use app-based shopping on green tech products in an emerging
economy. International Journal of Quality & Reliability Management,
Vol. 41 No. 6,
pp. 1496-1518. (Indexing at Scopus Q2,
ABS – 2, ABDC, & Web of Science IF =
2.7, Publisher: Emerald).
Bhuiyan, K.H., Ahmed, S. and Jahan, I. (2024), "Consumer attitude toward using artificial
intelligence (AI) devices in hospitality services", Journal of Hospitality and Tourism
Insights, Vol. 7 No. 2, pp. 968-985. (Indexing at Scopus
Q1, ABDC & Web of Science, IF =
4.8, Publisher: Emerald).
Al Masud, A., Ahmed, S., Kaisar, M. T., Hossain, B.,
Shimu, M., & Islam, M. F. (2024). Unveiling brand loyalty in emerging
markets: Analyzing smartphone user preferences: Robustness of structural
equation modeling (SEM) and simultaneous equation modeling (SEMs). Journal
of Open Innovation: Technology, Market, and Complexity, 10(3),
100353. (Indexing
at Scopus Q1, Publisher: Elsevier).
Ashrafi, D. M., Ahmed, S., & Shahid, T. S. (2024).
Privacy or trust: understanding the privacy paradox in users intentions towards
e-pharmacy adoption through the lens of privacy-calculus model. Journal
of Science and Technology Policy Management. Online Published (Indexing at Scopus Q2, ABDC & Web of Science, IF = 2.5, Publisher: Emerald).
Annamalah, S., Aravindan, K.
L., & Ahmed, S. (2024).
Resilience in the Face of Uncertainty: Navigating Supply Chain Challenges
Through Proactive Risk Surveillance and Mitigation Strategies among SMEs in
ASEAN countries. F1000Research, Vol. 13, pp. 1037. (Indexing at Scopus Q1, Publisher: Taylor
& Francis).
Fayyaz, A., Liu, C., Xu, Y.,
Khan, F., & Ahmed, S. (2024).
Untangling the cumulative impact of big data analytics, green lean six sigma
and sustainable supply chain management on the economic performance of
manufacturing organisations. Production Planning & Control,
1-18. doi.org/10.1080/09537287.2024.2348517 (Indexing at ABS 3*, ABDC – A, Scopus Q1,
& Web of Science Q1, IF = 6.1, Publisher: Taylor &
Francis).
Shoaib, S. M., Dhar, B. K.,
Suengkamolpisut, W., Ahmed, S.,
& Sarkar, S. M. (2024). Sustainable Housing Finance: Role of Islamic Banks
in Bangladesh. Journal of Sustainable
Research, Vol. 6 No. 2, pp. e240020. (Indexing at Scopus Q2).
Annamalah, S., Paraman, P., & Ahmed, S. (2023). Unveiling the dynamics of open innovation and
collaborative network tourism in ASEAN nations. Asia Pacific Journal of
Tourism Research, Vol. 28
No. 11, pp. 1199-1225. (Indexing
at Scopus Q1,
& Web of Science IF = 4.3,
Publisher: Taylor & Francis).
Ahmed, S., Islam, R. and Al Asheq,
A. (2023). Analysis of employee motivation in the service and manufacturing
organisations: the case of a developing economy. International
Journal of Business and Systems Research, Vol. 17 No. 3, pp. 309-325
(Indexing at Scopus & ABS, Publisher: Inderscience Publishers)
Alqasmi, I. and Ahmed, S. (2023). Mediating
role of nurse job enjoyment and participation in medical affairs on quality of
patient care in Saudi hospitals. The TQM Journal, Online Published (Indexing
at Scopus Q1, ABDC, ABS & Web of
Science, Publisher: Emerald)
Paraman, P., Annamalah, S., Ahmed, S. and Baharein, K. (2023).
Unveiling the Nexus: Disentangling the Impact of Touch Screen Frequency in
Electronic Media on Amplifying Control Perception, Elevating Psychological
Ownership, and Igniting Intentions to Reuse Payment Services. International
Journal of Human–Computer Interaction, pp.1-17, Online Published (Indexing at Web of Science Q1, IF = 3.4, Scopus Q1, & ABDC, Publisher: Taylor & Francis).
Sarkar, S.M., Dhar, B.K.,
Fahlevi, M., Ahmed, S., Hossain,
M.J., Rahman, M.M., Gazi, M.A.I. and Rajamani, R. (2023). Climate change and ageing
health in developing countries. Global
Challenges, Vol. 7 No. 8, pp. 2200246 (1 of 8) (Indexing at Scopus, Web of
Science Q1, IF = 4.4, Publisher: Wiley)
Annamalah, S., Paraman, P., Ahmed, S., Pertheban, T.R., Marimuthu, A., Venkatachalam, K.R. and T., R. (2023). Exploitation,
exploration and ambidextrous strategies of SMES in accelerating organisational
effectiveness. Journal of Global Operations and
Strategic Sourcing, Online Published (Indexing at Scopus Q1, Web of Science, IF =
3.8, ABDC, ABS & Web of Science, Publisher: Emerald).
Annamalah, S., Paraman, P., Ahmed, S., Dass, R., Sentosa, I., Pertheban, T. R., Shamsudin, F., Kadir,
B., Aravindan, K. L. Raman, M., Hoo, W. C., Singh, P. (2023). The role of open
innovation and a normalizing mechanism of social capital in the tourism
industry, Journal of Open Innovation:
Technology, Market, and Complexity,Vol. 9, No. 2, pp. 100056. (Indexing at
Scopus Q1, Publisher: Elsevier)
Paraman, P., Annamalah, S., Chakravarthi, S. K., Pertheban,
T. R., Vlachos, P., Shamsudin, M. F., Kadir,
B.,
How, L. K., Hoo, W. C., Ahmed, S.,
Leong, D. C. K. & Singh, P. B. K. R.
S. (2023). A Southeast Asian Perspective on Hotel Service Robots: Trans
Diagnostic Mechanics and Conditional Indirect Effects. Journal of Open
Innovation: Technology, Market, and Complexity, Vol. 9, No. 2, 100040.
(Indexing at Scopus Q1, Publisher:
Elsevier)
Hawarna, S., Ahmed, S.,
Alqasmi, I., Ashrafi, D. M., Rahman, M. K., & Paraman, P. (2023). The
Intricate Relationship of Employee Engagement and Lean Approach toward Quality
Improvement of the Public Hospitals. Hospital Topics, Online Published (Indexing at Scopus
Q3, Publisher: Taylor & Francis).
Ahmed, S., Hawarna, S.,
Alqasmi, I., Mohiuddin, M., Rahman, M.K. and Ashrafi, D.M. (2022). Role of Lean
Six Sigma approach for enhancing the patient safety and quality improvement in
the hospitals. International Journal of Healthcare Management, Vol. 17 No. 1, pp. 52-62. (Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor
& Francis).
Paraman, P.,
Annamalah, S.; Vlachos, P., Ahmed, S.,
Balasubramaniam, A., Kadir, B., Raman, M. and Hoo, W.C. (2022). Dynamic Effect of Flow on Impulsive
Consumption: Evidence from Southeast Asian Live Streaming Platforms. Journal of Open Innovation: Technology,
Market and Complexity, Vol. 8 No. 4, pp. 212 (Indexing at Scopus Q1,
Elsevier).
Ahmed, S., Mohiuddin, M., Rahman, M., Tarique, K.M. and Azim, M. (2022). The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality. Journal of Islamic Marketing. Vol. 13 No. 9, pp. 1829-1842. (Indexing at Scopus Q2, ABDC & Web of Science IF = 3.2, Publisher: Emerald).
Paraman, P., Annamalah, S.; Vlachos, P., Ahmed, S., Balasubramaniam, A., Kadir, B., Raman, M. and Hoo, W.C. (2022). Dynamic Effect of Flow on Impulsive Consumption: Evidence from Southeast Asian Live Streaming Platforms. Journal of Open Innovation: Technology, Market and Complexity, Vol. 8 No. 4, pp. 212 (Indexing at Scopus Q1, Elsevier). DOI: 10.3390/joitmc8040212
Ahmed, S., Hawarna, S., Alqasmi, I., Mohiuddin, M., Rahman, M.K. and Ashrafi, D.M. (2022). Role of Lean Six Sigma approach for enhancing the patient safety and quality improvement in the hospitals. International Journal of Healthcare Management, pp.1-11. DOI: 10.1080/20479700.2022.2149082 (Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2022.2149082
Hawarna, S., Ahmed, S., Alqasmi, I., Ashrafi, D. M., Rahman, M. K., & Paraman, P. (2023). The Intricate Relationship of Employee Engagement and Lean Approach toward Quality Improvement of the Public Hospitals. Hospital Topics, Online Published (Indexing at Scopus Q3, Publisher: Taylor & Francis). DOI: 10.1080/00185868.2023.2192995
Paraman, P., Annamalah, S., Chakravarthi, S. K., Pertheban, T. R., Vlachos, P., Shamsudin, M. F., Kadir, B., How, L. K., Hoo, W. C., Ahmed, S., Leong, D. C. K. & Singh, P. B. K. R. S. (2023). A Southeast Asian Perspective on Hotel Service Robots: Trans Diagnostic Mechanics and Conditional Indirect Effects. Journal of Open Innovation: Technology, Market, and Complexity, Vol. 9, No. 2, 100040. (Indexing at Scopus Q1, Publisher: Elsevier). DOI: 10.1016/j.joitmc.2023.100040
Annamalah, S., Paraman, P., Ahmed, S., Dass, R., Sentosa, I., Pertheban, T. R., Shamsudin, F., Kadir, B., Aravindan, K. L. Raman, M., Hoo, W. C., Singh, P. (2023). The role of open innovation and a normalizing mechanism of social capital in the tourism industry, Journal of Open Innovation: Technology, Market, and Complexity,Vol. 9, No. 2, pp. 100056. (Indexing at Scopus Q1, Publisher: Elsevier). https://doi.org/10.1016/j.joitmc.2023.100056
Annamalah, S., Paraman, P., Ahmed, S., Pertheban, T.R., Marimuthu, A., Venkatachalam, K.R. and T., R. (2023). Exploitation, exploration and ambidextrous strategies of SMES in accelerating organisational effectiveness. Journal of Global Operations and Strategic Sourcing, Online Published (Indexing at Scopus Q2, ABDC, ABS & Web of Science, Publisher: Emerald). DOI: 10.1108/JGOSS-08-2022-0090
Sarkar, S.M., Dhar, B.K., Fahlevi, M., Ahmed, S., Hossain, M.J., Rahman, M.M., Gazi, M.A.I. and Rajamani, R. (2023). Climate change and ageing health in developing countries. Global Challenges, Vol. 7 No. 8, pp. 2200246 (1 of 8) (Indexing at Scopus, Web of Science Q1, IF = 4.9, Publisher: Wiley). DOI: 10.1002/gch2.202200246
Paraman, P., Annamalah, S., Ahmed, S. and Baharein, K. (2023). Unveiling the Nexus: Disentangling the Impact of Touch Screen Frequency in Electronic Media on Amplifying Control Perception, Elevating Psychological Ownership, and Igniting Intentions to Reuse Payment Services. International Journal of Human–Computer Interaction, pp.1-17, Online Published (Indexing at Web of Science Q1, IF = 4.7, Scopus Q1, & ABDC, Publisher: Taylor & Francis). DOI: 10.1080/10447318.2023.2261733
Alqasmi, I. and Ahmed, S. (2023). Mediating role of nurse job enjoyment and participation in medical affairs on quality of patient care in Saudi hospitals. The TQM Journal, Online Published (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald). DOI:10.1108/TQM-04-2023-0119
Ahmed, S., Islam, R. and Al Asheq, A. (2023). Analysis of employee motivation in the service and manufacturing organisations: the case of a developing economy, International Journal of Business and Systems Research. Vol. 17 No. 3, pp. 309-325 (Indexing at Scopus & ABS, Publisher: Inderscience Publishers) DOI: 10.1504/IJBSR.2022.10039933
Ahmed, S., Islam, R., Ashrafi, D. M., Alqasmi, I., Choudhury, M. M., Rahman, M., & Dhar, B.K. (2023). Effects of Lean and Six Sigma Initiatives on Continuous Quality Improvement of the Accredited Hospitals. International Journal of Healthcare Management. Online Published (Indexing at Scopus Q2, ABDC, ABS & Web of Science, IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2023.2255424
Ahmed, S., Alqasmi, I., Ashrafi, D. M., Choudhury, M. M., Rahman, M. K., & Mohiuddin, M. (2023). Determining the intention to use app-based medicine service in an emerging economy. International Journal of Healthcare Management. Online Published Indexing at Scopus Q2, ABDC, ABS & Web of Science IF = 2.1, Publisher: Taylor & Francis). DOI: 10.1080/20479700.2023.2198186
Ahmed, S., Al Asheq, A., Ahmed, E., Chowdhury, U. Y., Sufi, T. & Mostofa, M. G. (2023). The Intricate Relationships of Consumers’ Loyalty and their Perceptions of Service Quality, Price and Satisfaction in Restaurant Service, The TQM Journal, Vol. 35 No. 2, pp. 519-539. (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald). DOI: 10.1108/TQM-06-2021-0158
Ahmed, S., Hawarna, S., Alqasmi, I., Ashrafi, D. M., & Rahman, M. K. (2023). Mediating role of lean management on the effects of workforce management and value-added time in private hospitals. International Journal of Lean Six Sigma. Vol. 14 No. 5, pp. 1035-1054. Online Published (Indexing at Scopus Q1, ABS & Web of Science, IF = 4.0, Publisher: Emerald). DOI: 10.1108/IJLSS-05-2022-0102
Ahmed, S., Mohiuddin, M., Rahman, M., Tarique,
K.M. and Azim, M. (2021). The impact of Islamic Shariah compliance on customer
satisfaction in Islamic banking services: mediating role of service
quality. Journal of Islamic Marketing. Vol. ahead-of-print No. ahead-of-print.
Ahmed, S., Manaf, N.H.A. and Islam, R. (2021).
Assessing top management commitment, workforce management, and quality performance
of Malaysian hospitals. International Journal of Healthcare Management, Vol.
14, No. 1, pp.236-244.
Ahmed, S., Islam,
R. and Al Asheq, A. (2021). Prospective Customers’ Behavioural Intention
towards Islamic Microfinance Services in Bangladesh. Institutions and Economies, Vol. 13, No. 2, pp. 101-123.
Ahmed, S., Choudhury, M.M., Ahmed, E., Chowdhury, U.Y. and Al Asheq, A. (2021). Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money. The TQM Journal. Vol. 33 No. 6, pp. 1411-1425. (Indexing at Scopus Q1, ABDC, ABS & Web of Science, Publisher: Emerald)
Islam, R., Ahmed, S., Rahman, M. and Al Asheq,
A. (2020). Determinants of service quality and its effect on customer
satisfaction and loyalty: an empirical study of private banking sector. The
TQM Journal. Vol. ahead-of-print No.
ahead-of-print.
Ahmed, S. (2019). Integrating DMAIC approach of
Lean Six Sigma and theory of constraints toward quality improvement in
healthcare. Reviews on environmental health, Vol. 34,
No. 4, pp.427-434.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2019). Effects of Six Sigma initiatives in Malaysian private
hospitals. International Journal of Lean Six Sigma, Vol. 10, No. 1, pp. 44-57.
Tanu, D.R., Ahmed, S. and Latif, W.B. (2019).
Assessing customer-based brand equity and brand competitiveness of an
electronic company in Bangladesh. Journal of Research in Marketing, Vol.
10, No.1, p.758 -765.
Khan, M.R., Latif, W.B., Ahmed, S. and Hira,
M.A. (2019). Practices of Islamic Ethics in the Electronics Industry in
Bangladesh: A Study on Minister Hi-Tech Park Electronics Ltd. International
Journal of Islamic Business & Management, Vol. 3, No. 1,
pp.1-13.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2018). Effect of Lean Six Sigma on quality performance in
Malaysian hospitals. International Journal of Health Care Quality
Assurance, Vol. 31 No. 8, pp.
973-987.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2018). Measuring Lean Six Sigma and quality performance for
healthcare organizations. International Journal of Quality and Service
Sciences, Vol. 10, No. 3, pp.
267-278.
Tanu, D.R., Ahmed, S. and Latif, W.B. (2018).
Measuring Customer-Based Brand Equity and Brand Competitiveness: An Empirical
Study of Minister Brand in Bangladesh. Journal of International
Business and Management, Vol. 1, No. 3, pp.1-14.
Ahmed,
S., Tarique, K.M. and Arif, I. (2017).
Service quality, patient satisfaction and loyalty in the Bangladesh healthcare
sector. International Journal of Health Care Quality
Assurance, Vol. 30 No. 5, pp.
477-488.
Ahmed,
S., Abd Manaf, N.H. and Islam, R. (2017), "Measuring quality performance between public and
private hospitals in Malaysia", International Journal of Quality and Service
Sciences, Vol. 9 No. 2, pp.
218-228.
Ahmed, S., Islam, R. and Mohiuddin, M. (2017).
Service quality, Shariah compliance and customer satisfaction of Islamic
banking services in Malaysia. Turkish Journal of Islamic Economics, Vol.
4, No. 2, pp.71-82.
Latif, W.B., Ahmed, S., Mahmud, S., Jalil, M.A. and Suchana, S.U.A. (2017).
Prospects and Constraints of Tourism
Sector in Bangladesh: An Analysis.
International Journal of Ethics in Social Sciences, Vol.
5, No. 2, pp. 73- 81.
Aliyu, S., Muhammad, A.D. and Ahmed, S. (2017). Entrepreneurship Development in Polytechnics: A study of Students’ ,Motivation in Federal Polytechnic Bauchi, Nigeria. Bayero Journal of African Entrepreneurship Studies, Maiden Edition,
June 2017. (Published from Bayero University,
Kano)
Islam, R., Ahmed, S. and Tarique, K.M., 2016.
Prioritisation of service quality dimensions for healthcare sector. International
Journal of Medical Engineering and Informatics, Vol. 8, No. 2,
pp.108-123.
Abdul Rahman, R., Muhammad, A.D., Ahmed,
S. and Amin, F. (2016). Micro-entrepreneurs’ intention to
use Islamic micro-investment model (IMIM) in Bangladesh. Humanomics, Vol. 32 No.
2, pp. 172-188.
Masud, M.M., Ahmed, S., Rahman, M. and Akhtar,
R. (2016). Measuring psychological effects and internet addiction towards
academic performance of tertiary students in Malaysia. International
Journal in Business and Technology, Vol. 9 No. 1, pp.991-1002.
Islam, R., Ahmed,
S. and Razak, D.A. (2015).
Identifying the gaps between customer expectations and perceptions on service
quality dimensions of Islamic banks in Malaysia. International Journal of Quality and Service
Sciences, Vol. 7, No. 4, pp.
424-441.
Ahmed, S. and Rahman, M. (2015). The effects of
marketing mix on consumer satisfaction: A literature review from Islamic perspective. Turkish
Journal of Islamic Economics, Vol. 2, No. 1, pp.17-30.
Zulkarnain, K., Ahasanul, H. and Selim, A.
(2015). Key success factors of online food ordering services: an empirical
study. Malaysian institute of Management, Vol. 50, No.
2, pp.19-36.
Muhammad, A.D., Aliyu, S. and Ahmed, S. (2015).
Entreprenuerial intention among Nigerian university students. American
Journal of Business Education (AJBE), Vol. 8, No. 4,
pp.239-248.
Ismail, A. and Ahmed, S. (2015). Employee
perceptions on reward/recognition and motivating factors: A comparison between
Malaysia and UAE. American Journal of Economics, Vol. 5
No.2, pp.200-207.
Islam, R. and Ahmed, S. (2014). Do managers and
employees perceive motivating factors differently in Malaysia? International
Journal of Business and Systems Research, Vol. 8 No. 1,
pp.72-90.
Ahmed, S. and Masud, M.M. (2014). Measuring
service quality of a higher educational institute towards student
satisfaction. American journal of educational research, Vol. 2
No. 7, pp.447-455.
Ahmed, S., Manaf, N.H. and Islam, R. (2013).
Effects of Lean Six Sigma application in healthcare services: a literature review. Reviews
on environmental health, Vol. 28 No. 4, pp.189-194.
Hazilah Abd Manaf, N., Ahmad,
K. and Ahmed,
S. (2013). Critical
factors of service quality in a graduate school of Malaysia. International Journal of Quality and Service
Sciences, Vol. 5 No. 4, pp.
415-431.
Ahmed, S. and Islam, R. (2012). Students'
Perception on Library Service Quality: A Qualitative Study of IIUM
Library. Journal on Educational Psychology, Vol. 6, No.
2, pp.19-29
Selim
Ahmed, Ezaz Ahmed, Musfiq Mannan Choudhury, Dewan Mehrab Ashrafi,
Rubina Ahmed
& Rafiuddin Ahmed
(2024). Behavioural Intention
to Use Voice-Based Artificial Intelligence to Find Hotels and Resorts. In Academy
of Management Proceedings (Vol. 2024, No. 1, p. 20864). Valhalla, NY
10595: Academy of Management.
Arsalan
Fayyaz, ChenGuang
Liu, Yan Xu, Selim Ahmed, Md
Moynul Hasan & Sidra
Ramdan (2024).
Impact of Lean Six Sigma on Environmental Performance in Manufacturing
Organizations. In Academy of Management Proceedings (Vol.
2024, No. 1, p. 16304). Valhalla, NY 10595: Academy of Management.
Selim Ahmed and Ahmed Al Asheq (2019). Employees’ Motivating Factors: Evidence from Service
and Manufacturing Sectors in Bangladesh, 4th International Conference on Business and
Economics, 29 – 30
October, 2019, University
of Dhaka, Bangladesh.
Selim Ahmed (2018), Business Excellence in Bangladesh, Business Excellence Exposition 2018, Malaysian Productivity Corporation (MPC), 24-25 October 2018, Kuching,
Sarawak, Malaysia.
Selim Ahmed, Noor Hazilah Abdul Manaf and Rafikul Islam (2017). Lean Six Sigma and its effect on quality performance in Malaysian
hospitals. Lean Management Seminar Sarawak Region
2017. 8 March 2017, Kuching, Malaysia.
Selim Ahmed, Rafikul Islam and Mohammad
Mohiuddin (2016).
Measuring Service
Quality, Shariah Compliance and Customer Satisfaction of Islamic
Banking in Malaysia: Comparative Analyses of Demographics. 4th International
Conference of Entrepreneurial Finance, 1 – 2 December 2016, Ibn Zohr University, Morocco.
Mahbubar Rahman, Selim Ahmed and Rafikul Islam (2015). Measuring service quality and its effect on customer satisfaction and loyalty in the private
banking sector of Bangladesh. 12th
Annual World Congress, Academy for Global Business
Advancement (AGBA) Conference, 16 – 19 November 2015, University Malaysia
Pahang (UMP), Kuantan,
Pahang, Malaysia (Best Paper Awarded).
Rafikul Islam, Ali
Mohamed Wahra and Selim Ahmed (2014). Time Management from an Islamic Perspective: A Qualitative Study. 2nd International Conference on Management from Islamic Perspectives (ICMIP2014), 20 – 21 August 2014,
IIUM, Kuala Lumpur,
Malaysia.
Khaliq Ahmad and Selim Ahmed (2013). Brand equity and Muslim
consumers: sportswear buying
behavior in Malaysia, The 4th Global Islamic Marketing Conference, 29-30 May 2013, Istanbul,
Turkey.
Aliyu Dahiru Muhammad, Sirajo Aliyu and Selim Ahmed (2013).
Entrepreneurial Intention
among University Students: A Case of ATBU, Nigeria, International Conference on Islamic Finance, Muamalat
and Financial Criminology 2013, 23-24 October 2013, Cagayan de Oro City, Philippines.
Khaliq Ahmad, Noor Hazilah Abd Manaf, Md Ismail and Sellim Ahmed (2011). Service Quality
at IIUM Graduate
School of Management, National Higher
Education Symposium 2011: Corporate Strategy & Performance Management, 22-23 June, 2011, Institute of Islamic
Thought and Civilization, International
Islamic University Malaysia.
Selim
Ahmed, Musfiq Mannan Choudhury and Dewan Mehrab
Ashrafi (2023). Determining Customers’ Trust and Intention to Use Online
Retailing Services in the Post-COVID-19 Period in Bangladesh. 6th International Conference on Business and
Economics, 1 – 2 March, 2023, University of
Dhaka, Bangladesh.
| SL | Collaboration & Membership Name | Type | Membership Year | Membership Expire Year |
|---|---|---|---|---|
| 1 | Asia Pacific Journal of Public Health | Reviewer | 2020 | |
| 2 | BMC Public Health | Reviewer | 2019 | |
| 3 | BMC Health Service Research | Reviewer | 2019 | |
| 4 | International Journal of Lean Six Sigma | Reviewer | 2018 | |
| 5 | Business Process Management Journal | Reviewer | 2020 | |
| 6 | TQM Journal | Reviewer | 2020 | |
| 7 | Internet Research | Reviewer | 2017 | |
| 8 | PLOS ONE | Reviewer | 2019 | |
| 9 | Environmental Quality Management | Reviewer | 2021 | |
| 10 | Performance Improvement Quarterly | Reviewer | 2021 | |
| 11 | International Journal of Health Planning and Management | Reviewer | 2020 | |
| 12 | Health Policy and Technology | Reviewer | 2020 | |
| 13 | Journal of Hospitality and Tourism Management | Reviewer | 2020 | |
| 14 | Computers in Human Behavior | Reviewer | 2016 | |
| 15 | Journal of Cleaner Production | Reviewer | 2017 | |
| 16 | Journal of Non-Profit and Public Sector Marketing | Reviewer | 2019 | |
| 17 | International Journal of Healthcare Management | Reviewer | 2019 | |
| 18 | Production and Planning Control | Reviewer | 2019 | |
| 19 | Total Quality Management and Business Excellence | Reviewer | 2017 | |
| 20 | International Journal of Operations Management | Editorial Advisory Board Member | 2020 | |
| 21 | International Journal of Entrepreneurship & Development Studies | Editorial Board Member | 2018 | |
| 22 | QOR Newsletter, Canada | Editorial Advisory Board Member | 2020 | |
| 23 | International Journal of Accounting & Finance Review | Editorial Board Member | 2020 | |
| 24 | Indian Journal of Finance and Banking | Editorial Board Member | 2020 | |
| 25 | Operations Management (Cambridge Scholars Publishing) | Editorial Advisory Board Member | 2018 | |
| 26 | IIUM Journal of Case Studies in Management | Editorial Advisory Board Member | 2018 | |
| 27 | International Journal of Business and Systems Research | Editorial Board Member | 2018 | |
| 28 | American International Journal of Supply Chain Management | Associate Editor | 2021 | |
| 29 | Jurnal Sistem dan Manajemen Industri | Associate Editor | 2018 | |
| 30 | SAGE Open | Article Editor | 2020 | |
| 31 | Transnational Corporations Review (Taylor & Francis) | Guest Editor | 2020 | October 2021 |
| 32 | Hospital Topics (Taylor & Francis) | Consulting Editor | 2020 |
| SL | Award Title | Award Type | Year | Country |
|---|---|---|---|---|
| 1 | Bronze Medal | IIUM Research, Invention Exhibition | 2013 | Malaysia |
| 2 | Excellent Researcher Award (Nominated) | 2nd International Academic and Research Excellence Awards | 2020 | India |
| 3 | Best Paper Award | 12th Annual World Congress, Academy for Global Business Advancement (AGBA) | 2015 | Malaysia |
| 4 | Top Peer Reviewer Award | Publons | 2018 | UK |
| SL | Certificate Title | Institution | Year | Country |
|---|---|---|---|---|
| 1 | How to respond to reviewers' comments | Researcher Academy (Elsevier) | 2020 | Netherlands |
| 2 | How your research can make an impact on society | Researcher Academy (Elsevier) | 2020 | Netherlands |
| 3 | Excellence in Business Education – The ACBSP Accreditation | ASBM University | 2020 | India |
| 4 | Accreditation and Rankings | QS –I.GAUGE | 2020 | India |
| 5 | Converting from face-to-face delivery to online delivery | ACBSP | 2020 | USA |
| 6 | How to Prepare & Support Learners & Instructors | Innovative Educators | 2020 | USA |
| 7 | Moodle 3.5 Basics – 4 Weeks | Moodle | 2018 | Australia |
| 8 | Course Learning Outcome Revision and Mapping | ACBSP | 2020 | USA |
