Faculty Member

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Prof. Dr. Selim Ahmed

Professor, MMgt IIUM, PhD IIUM

Professor, World School of Business

Head of the Department, World School of Business

https://orcid.org/0000-0002-0361-6797

Phone

09643204060

Email

Avenue 6 Road & Lake Drive Road, Sector # 17/H,Uttara, Dhaka-1230
h-index
2870
Citations
27
h-index
h-index Calculated based on number of publications stored in google scholar

Personal profile

Biography

Career

Dr. Selim Ahmed holds a Ph.D. in Business Administration (Quality Management) from the International Islamic University Malaysia (IIUM), where he also earned his Master’s in Management. His academic journey is marked by a deep focus on quality assurance, performance management, and business excellence—particularly in service and healthcare

Academic and Administrative Roles

  • Current Position:

    • Professor and Head/Dean of the World School of Business, World University of Bangladesh (WUB)

    • Responsible for overseeing curriculum design, academic standards, faculty development, and strategic growth of the business school

  • Previous Experience:

    • Assistant Professor at the International University of Agadir, Morocco

    • Teaching and research roles at various universities across Malaysia, Bangladesh, and Morocco

Research and Publications

Dr. Ahmed is a prolific researcher with over 75 peer-reviewed publications, including:

  • 4 authored books, 7 book chapters

  • More than 2800 citations on Google Scholar

  • Research focus areas include:

    • Total Quality Management (TQM)

    • Lean Six Sigma, Healthcare Service Innovation

    • Customer Satisfaction, Digital Transformation, and Organizational Behavior

Editorial and Review Work

Dr. Ahmed is actively involved in global academic publishing, serving in the following capacities:

  • Section Editor – Health Service Insights (SAGE)

  • Consulting Editor – Hospital Topics (Taylor & Francis)

  • Editorial Board Member – The TQM Journal, Journal of Open Innovation, International Journal of Healthcare Management, and others

  • Reviewer for over 90 international journals, having conducted 350+ peer reviews

International Engagements & Conferences

Dr. Ahmed regularly contributes to global academic forums and professional events:

  • Co-Chair – AIB South Asia Conference (Dhaka, 2025)

  • Speaker & Facilitator – International workshops and conferences in Malaysia, Canada, UK, Morocco, Kuwait, India, Pakistan, and Bangladesh

  • Past roles include:

    • Secretary – ISAHP Symposium (Malaysia)

    • Session Moderator – Global Conference on Creating Value (USF, USA)

Awards and Recognition

  • Outstanding Paper & Reviewer Awards – Emerald Literati, 2024

  • Top Peer Reviewer – Publons Global Awards

  • Best Paper Award – AGBA Conference, Malaysia

  • Bronze Medal – IIUM Research Exhibition

Research and Career Philosophy

Dr. Selim Ahmed’s career is guided by a commitment to continuous improvement, cross-border academic collaboration, and impactful research that bridges theory and practice. His leadership at WUB is helping shape the next generation of business leaders in Bangladesh through academic rigor, innovation, and quality assurance.

Education/Academic Qualification

Management of Management, MMgt, International Islamic University Malaysia (IIUM)
2008 → 2010
Award Date: 24 May, 2010
Business Administration (Quality Management), PhD, International Islamic University Malaysia (IIUM)
2011 → 2016
Award Date: 18 July, 2016

External positions

Management Team Member, Transnational Corporations Council of Studies (TNCCS), Ontario, Canada.
2019 → ...

Visiting Research Fellow, Universiti Sultan Zainal Abidin
2024 → ...

Visiting Research Fellow, INTI International University
2023 → ...

Research expertise keywords

Business Management Quality Management Service Quality Lean Six Sigma Digital Transformation Artificial intelligence Patient Care Health Services Healthcare Management Service management Organizational Behaviour Performance Management Patient Safety Banking Management Tourism & Hospitality Management Retailing Services Open Innovation Quantitative Analysis Structural Equation Modeling PLS-SEM ANOVA AHP
📚

Research output

63
Article
14
Conference paper
4
Books
7
Books Chapter

2025

Advancing economics education: Embracing pluralism and critical realism
Annamalah, S., Foroughi, A., Wong, C.H., Aravindan, K.L. & Ahmed, S., 2025, Journal of Sustainable Research, Vol. 7 No. 3, pp. e250049.
Research output : Contribution to journal › Article › peer-review
Role of Training and Development, Management Support, Career Development, and Work Performance in Hospitality Industry through Mediating Effect of Organizational Commitment Service Industry of Bangladesh.
Hosen, S., Ahmed, S. & Hossain, M. I., 2025, AIB South Asia Conference 2025, 13-14 January 2025, World University of Bangladesh, Dhaka, Bangladesh.
Research output : Contribution to conference › Article › peer-review
Reimagining Safety: The New Frontier of Smart Helmet Technology and Its Impact on Users' Recommendation Behavior in an Emerging Economy
Ashrafi , D. M. & Ahmed, S., 2025, AIB South Asia Conference 2025, 13-14 January 2025, World University of Bangladesh, Dhaka, Bangladesh.
Research output : Contribution to conference › Article › peer-review
Unveiling behavioral intention adopt AI devices in healthcare services: Insights from an emerging economy
Ahmed, S., Ashrafi, D. M., Sakib, M. N., & Ahmed, R., 2025, In Digital Tools and Data for Innovative Healthcare (pp. 201 - 223). Elsevier.
Research output : Contribution to chapter › Chapter › peer-review
Exploring instructional leadership of private preschool principals in advancing the national education blueprint implementation.
Hoo, W. C., Manogaran, S. D., Annamalah, S., Ahmed, S., & Sentosa, I., 2025, International Journal of Innovative Research and Scientific Studies, Vol. 8 No. 2, pp. 2372–2391.
Research output : Contribution to journal › Article › peer-review
Mapping Labour Migration's Influence on Immigration, Refugee Policies, and Beyond
Hoo, W. C., Annamalah, S., Ahmed, S., & Sentosa, I., 2025, Journal of Ecohumanism, Vol. 4 No. 1, pp. 1644-1661.
Research output : Contribution to journal › Article › peer-review
Exploring the Relevance and Rigour of Case Study Research in Business: A Contemporary Perspective
Annamalah S, Aravindan KL, Ahmed S & Sentosa I., 2025, Journal of Sustainable Research, Vol. 7 No. 2, pp. e250032.
Research output : Contribution to journal › Article › peer-review
Determinants of patients’ perceived halal health-care services and its impact on word-of-mouth communication.
Hossain, M.A., Rahman, M.K., Abdullah, Z., Ahmed, S., Bhuiyan, M.A. & Issa Gazi, M.A., 2025, Journal of Islamic Marketing, Vol. ahead-of-print No. ahead-of-print.
Research output : Contribution to journal › Article › peer-review
Resilience in the Face of Uncertainty: Navigating Supply Chain Challenges through Proactive Risk Surveillance and Mitigation Strategies among SMEs in ASEAN countries
Annamalah, S., Aravindan, K. L., & Ahmed, S., 2025, F1000Research, Vol. 13, pp. 1037.
Research output : Contribution to journal › Article › peer-review
Does navigation quality and safety quality motivate users’ to recommend smart helmet technologies? The roles of trust and anthropomorphism
Ashrafi, D.M., Ahmed, S., Rahman, M.S., Chowdhury, S.H. and Faruqui, M.F., 2025, The TQM Journal, Vol. ahead-of-print No. ahead-of-print.
Research output : Contribution to journal › Article › peer-review
Determining the attitude and intention to use digital land services in an emerging economy
Ahmed, S., Ashrafi, D.M., Annamalah, S., Shahid, T. and Al Masud, A., 2025, The TQM Journal, Vol. ahead-of-print No. ahead-of-print.
Research output : Contribution to journal › Article › peer-review
Speak, search, and stay: determining customers' intentions to use voice-controlled artificial intelligence (AI) for finding suitable hotels and resorts
Ahmed, S., Chowdhury, U. Y., Ashrafi, D. M., Choudhury, M. M., Ahmed, R., & Ahmed, R., 2025, Journal of Hospitality and Tourism Insights, Vol. 8 No. 3, pp. 967-987.
Research output : Contribution to journal › Article › peer-review
Untangling the cumulative impact of big data analytics, green lean six sigma and sustainable supply chain management on the economic performance of manufacturing organisations
4. Fayyaz, A., Liu, C., Xu, Y., Khan, F., & Ahmed, S., 2025, Production Planning & Control, Vol. 36 No. 8, pp. 1137 – 1154.
Research output : Contribution to journal › Article › peer-review
The Intricate Relationship of Employee Engagement and Lean Approach toward Quality Improvement of the Public Hospitals
Hawarna, S., Ahmed, S., Alqasmi, I., Ashrafi, D. M., Rahman, M. K., & Paraman, P., 2025, Hospital Topics, Vol. 103, No. 2, pp. 72 – 86.
Research output : Contribution to journal › Article › peer-review
Exploitation, exploration and ambidextrous strategies of SMES in accelerating organisational effectiveness
Annamalah, S., Paraman, P., Ahmed, S., Pertheban, T.R., Marimuthu, A., Venkatachalam, K.R. and T., R., 2025, Journal of Global Operations and Strategic Sourcing, Vol. 18 No. 2, pp. 182–223.
Research output : Contribution to journal › Article › peer-review
Mediating role of nurse job enjoyment and participation in medical affairs on quality of patient care in Saudi hospitals
Alqasmi, I. and Ahmed, S., 2025, The TQM Journal, Vol. 37 No. 1, pp. 106-124.
Research output : Contribution to journal › Article › peer-review

2024

 Behavioural Intention to Use Voice-Based Artificial Intelligence to Find Hotels and Resorts
Ahmed, S., Ahmed, E., Choudhury, M. M., Ashrafi, D. M., Ahmed, R. & Ahmed, R., 2024, Academy of Management Proceedings (Vol. 2024, No. 1, p. 20864). Valhalla, NY 10595: Academy of Management (AOM)
Research output : Contribution to conference › Article › peer-review
 Impact of Lean Six Sigma on Environmental Performance in Manufacturing Organizations
Fayyaz, A., Liu, C., Yan Xu, Ahmed, S., Hasan, M. M., & Ramdan, S., 2024, In Academy of Management Proceedings, Vol. 2024, No. 1, p. 16304, Valhalla, NY 10595: Academy of Management. (AOM)
Research output : Contribution to conference › Article › peer-review
Islamic Operations Management: Theories and Applications
Islam, R., Zailani, S. & Ahmed, S., 2024, Routledge (Taylor and Francis Group), London, UK.
Research output : Contribution to book › Editorial › peer-review
Development of Total Quality Management from Conventional and Islamic Perspectives.
Ahmed, S., & Nahar, R., 2024, In Islamic Operations Management (pp. 85-95). Routledge.
Research output : Contribution to chapter › Chapter › peer-review
Operations of Halal Logistic Services
Rahman, M. K., Ahmed, S., Sifa, R., & Hossain, M. M., 2024, Islamic Operations Management (pp. 38-51). Routledge, UK.
Research output : Contribution to chapter › Chapter › peer-review
Operations of Halal Tourism: Issues and Challenges
Rahman, M. K., Ahmed, S., Sifa, R., & Hossain, M. M., 2024, Islamic Operations Management (pp. 272-283). Routledge, UK.
Research output : Contribution to chapter › Chapter › peer-review
How employee engagement mediates the training and development and work–life balance towards job performance of the private banks?
Ahmed, S., Ashrafi, D. M., Ahmed, R., Ahmed, E., & Azim, M., 2024), The TQM Journal. Online Published
Research output : Contribution to journal › Article › peer-review
Building trust in cybernetic payment network: Insights from an emerging economy. 
Ahmed, S., Ahmed, R., Ashrafi, D. M., Ahmed, E., & Annamalah, S., 2024, Journal of Open Innovation: Technology, Market, and Complexity, Vol. 10 No. 3, pp. 100331.
Research output : Contribution to journal › Article › peer-review
Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy. 
Ahmed, S., Ashrafi, D. M., Paraman, P., Dhar, B. K., & Annamalah, S., 2024, International Journal of Quality & Reliability Management, Vol. 41 No. 6, pp. 1496-1518.
Research output : Contribution to journal › Article › peer-review
Consumer attitude toward using artificial intelligence (AI) devices in hospitality services
Bhuiyan, K.H., Ahmed, S. and Jahan, I., 2024, Journal of Hospitality and Tourism Insights, Vol. 7 No. 2, pp. 968-985.
Research output : Contribution to journal › Article › peer-review
Unveiling brand loyalty in emerging markets: Analyzing smartphone user preferences: Robustness of structural equation modeling (SEM) and simultaneous equation modeling (SEMs)
Al Masud, A., Ahmed, S., Kaisar, M. T., Hossain, B., Shimu, M., & Islam, M. F. 2024, Journal of Open Innovation: Technology, Market, and Complexity, Vol. 10 No. 3, pp. 100353.
Research output : Contribution to journal › Article › peer-review
Privacy or trust: understanding the privacy paradox in users intentions towards e-pharmacy adoption through the lens of privacy-calculus model
Ashrafi, D. M., Ahmed, S., & Shahid, T. S., 2024, Journal of Science and Technology Policy Management. Online Published, Publisher: Emerald.
Research output : Contribution to journal › Article › peer-review
 Resilience in the Face of Uncertainty: Navigating Supply Chain Challenges Through Proactive Risk Surveillance and Mitigation Strategies among SMEs in ASEAN countries. 
Annamalah, S., Aravindan, K. L., & Ahmed, S., 2024, F1000Research, Vol. 13, pp. 1037.
Research output : Contribution to journal › Article › peer-review
Sustainable Housing Finance: Role of Islamic Banks in Bangladesh
Shoaib, S. M., Dhar, B. K., Suengkamolpisut, W., Ahmed, S., & Sarkar, S. M., 2024, Journal of Sustainable Research, Vol. 6 No. 2, pp. e240020.
Research output : Contribution to journal › Article › peer-review

2023

Determining Customers’ Trust and Intention to Use Online Retailing Services in the Post-COVID-19 Period in Bangladesh
Ahmed, S., Choudhury, M. M. & Ashrafi, D. A., 2023, 6th International Conference on Business and Economics, 1 – 2 March, 2023, University of Dhaka, Bangladesh.
Research output : Contribution to conference › Article › peer-review
Unveiling the dynamics of open innovation and collaborative network tourism in ASEAN nations
Annamalah, S., Paraman, P., & Ahmed, S., 2023, Asia Pacific Journal of Tourism Research, Vol. 28 No. 11, pp. 1199-1225.
Research output : Contribution to journal › Article › peer-review
Analysis of employee motivation in the service and manufacturing organisations: the case of a developing economy
Ahmed, S., Islam, R. and Al Asheq, A., 2023, International Journal of Business and Systems Research, Vol. 17 No. 3, pp. 309-325.
Research output : Contribution to journal › Article › peer-review
Unveiling the Nexus: Disentangling the Impact of Touch Screen Frequency in Electronic Media on Amplifying Control Perception, Elevating Psychological Ownership, and Igniting Intentions to Reuse Payment Services.
Paraman, P., Annamalah, S., Ahmed, S. & Baharein, K., 2023, International Journal of Human–Computer Interaction, Vol. 40 No. 22, pp. 7145–7161.
Research output : Contribution to journal › Article › peer-review
Climate change and ageing health in developing countries
Sarkar, S.M., Dhar, B.K., Fahlevi, M., Ahmed, S., Hossain, M.J., Rahman, M.M., Gazi, M.A.I. and Rajamani, R., 2023, Global Challenges, Vol. 7 No. 8, pp. 2200246.
Research output : Contribution to journal › Article › peer-review
A Southeast Asian Perspective on Hotel Service Robots: Trans Diagnostic Mechanics and Conditional Indirect Effects
Paraman, P., Annamalah, S., Chakravarthi, S. K., Pertheban, T. R., Vlachos, P., Shamsudin, M. F., Kadir, B., How, L. K., Hoo, W. C., Ahmed, S., Leong, D. C. K. & Singh, P. B. K. R. S., 2023, Journal of Open Innovation: Technology, Market, and Complexity, Vol. 9, No. 2, 100040.
Research output : Contribution to journal › Article › peer-review
The role of open innovation and a normalizing mechanism of social capital in the tourism industry
Annamalah, S., Paraman, P., Ahmed, S., Dass, R., Sentosa, I., Pertheban, T. R., Shamsudin, F., Kadir, B., Aravindan, K. L. Raman, M., Hoo, W. C., Singh, P., 2023, Journal of Open Innovation: Technology, Market, and Complexity, Vol. 9, No. 2, pp. 100056.
Research output : Contribution to journal › Article › peer-review
Effects of Lean and Six Sigma Initiatives on Continuous Quality Improvement of the Accredited Hospitals
Ahmed, S., Islam, R., Ashrafi, D. M., Alqasmi, I., Choudhury, M. M., Rahman, M., & Dhar, B.K., 2023, International Journal of Healthcare Management, Vol. 17 No. 4, pp. 889–901.
Research output : Contribution to journal › Article › peer-review
 Determining the intention to use app-based medicine service in an emerging economy. 
Ahmed, S., Alqasmi, I., Ashrafi, D. M., Choudhury, M. M., Rahman, M. K., & Mohiuddin, M., 2023, International Journal of Healthcare Management. Vol. 17 No. 3, pp. 468–482.
Research output : Contribution to journal › Article › peer-review
The Intricate Relationships of Consumers’ Loyalty and their Perceptions of Service Quality, Price and Satisfaction in Restaurant Service
Ahmed, S., Al Asheq, A., Ahmed, E., Chowdhury, U. Y., Sufi, T. & Mostofa, M. G., 2023, The TQM Journal, Vol. 35 No. 2, pp. 519-539.
Research output : Contribution to journal › Article › peer-review
Mediating role of lean management on the effects of workforce management and value-added time in private hospitals.
Ahmed, S., Hawarna, S., Alqasmi, I., Ashrafi, D. M., & Rahman, M. K., 2023, International Journal of Lean Six Sigma. Vol. 14 No. 5, pp. 1035-1054.
Research output : Contribution to journal › Article › peer-review

2022

Global Trade in the Emerging Business Environment
Mohiuddin, M., Wang, J., Al Azad, M. S. & Ahmed, S., 2022, IntechOpen, London, UK.
Research output : Contribution to book › Editorial › peer-review
Evolution of Industry 4.0 and Its Implications for International Business
Mohiuddin, M., Azad, M. S. A., Ahmed, S., Ed-Dafali, S., & Reza, M. N. H., 2022, In M. Mohiuddin, J. Wang, M. S. A. Azad, & S. Ahmed (Eds.), Global Trade in the Emerging Business Environment.
Research output : Contribution to chapter › Chapter › peer-review
Role of Lean Six Sigma approach for enhancing the patient safety and quality improvement in the hospitals
Ahmed, S., Hawarna, S., Alqasmi, I., Mohiuddin, M., Rahman, M.K. and Ashrafi, D.M., 2022, International Journal of Healthcare Management, Vol. 17 No. 1, pp. 52-62.
Research output : Contribution to journal › Article › peer-review
Dynamic Effect of Flow on Impulsive Consumption: Evidence from Southeast Asian Live Streaming Platforms
Paraman, P., Annamalah, S.; Vlachos, P., Ahmed, S., Balasubramaniam, A., Kadir, B., Raman, M. and Hoo, W.C., 2022, Journal of Open Innovation: Technology, Market and Complexity, Vol. 8 No. 4, pp. 212.
Research output : Contribution to journal › Article › peer-review
The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality
Ahmed, S., Mohiuddin, M., Rahman, M., Tarique, K.M. and Azim, M., 2022, Journal of Islamic Marketing. Vol. 13 No. 9, pp. 1829-1842.
Research output : Contribution to journal › Article › peer-review

2021

 Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals
Ahmed, S., Manaf, N.H.A. and Islam, R., 2021, International Journal of Healthcare Management, Vol. 14, No. 1, pp.236-244.
Research output : Contribution to journal › Article › peer-review
Prospective Customers’ Behavioural Intention towards Islamic Microfinance Services in Bangladesh
Ahmed, S., Islam, R. and Al Asheq, A., 2021, Institutions and Economies, Vol. 13, No. 2, pp. 101-123.
Research output : Contribution to journal › Article › peer-review
Surviving COVID-19 Crisis by New Business Models: A Case Study of the Indian Restaurant Industry
Sufi, T. & Ahmed, S., 2021, Handbook of Research on Entrepreneurship, Innovation, Sustainability, and ICTs in the Post-COVID-19 Era (pp. 301-316). IGI Global.
Research output : Contribution to chapter › Chapter › peer-review
Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money. 
Ahmed, S., Choudhury, M.M., Ahmed, E., Chowdhury, U.Y. and Al Asheq, A. The TQM Journal. Vol. 33 No. 6, pp. 1411-1425.
Research output : Contribution to journal › Article › peer-review
Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector
Islam, R., Ahmed, S., Rahman, M. and Al Asheq, A., 2021, The TQM Journal. Vol. 33 No. 6, pp. 1163-1182.
Research output : Contribution to journal › Article › peer-review

2019

Employees’ Motivating Factors: Evidence from Service and Manufacturing Sectors in Bangladesh
Ahmed, S. & Asheq, A. A., 2019, 4th International Conference on Business and Economics, 29 – 30 October, 2019, University of Dhaka, Bangladesh.
Research output : Contribution to conference › Article › peer-review
Integrating DMAIC approach of Lean Six Sigma and theory of constraints toward quality improvement in healthcare.
Ahmed, S., 2019, Reviews on environmental health, Vol. 34, No. 4, pp.427-434.
Research output : Contribution to journal › Article › peer-review
Effects of Six Sigma initiatives in Malaysian private hospitals. 
Ahmed, S., Abd Manaf, N.H. and Islam, R., 2019, International Journal of Lean Six Sigma, Vol. 10, No. 1, pp. 44-57.
Research output : Contribution to journal › Article › peer-review
Assessing customer-based brand equity and brand competitiveness of an electronic company in Bangladesh
Tanu, D.R., Ahmed, S. & Latif, W.B., 2019, Journal of Research in Marketing, Vol. 10, No.1, p.758 -765.
Research output : Contribution to journal › Article › peer-review
Practices of Islamic Ethics in the Electronics Industry in Bangladesh: A Study on Minister Hi-Tech Park Electronics Ltd. 
Khan, M.R., Latif, W.B., Ahmed, S. and Hira, M.A., 2019, International Journal of Islamic Business & Management, Vol. 3, No. 1, pp.1-13.
Research output : Contribution to journal › Article › peer-review

2018

Business Excellence in Bangladesh
Ahmed, S., 2018, Business Excellence Exposition 2018, Malaysian Productivity Corporation (MPC), 24-25 October 2018, Kuching, Sarawak, Malaysia.
Research output : Contribution to conference › Article › peer-review
Effect of Lean Six Sigma on quality performance in Malaysian hospitals
Ahmed, S., Abd Manaf, N.H. and Islam, R., 2018, International Journal of Health Care Quality Assurance, Vol. 31 No. 8, pp. 973-987.
Research output : Contribution to journal › Article › peer-review
Measuring Lean Six Sigma and quality performance for healthcare organizations. 
Ahmed, S., Abd Manaf, N.H. and Islam, R., 2018, International Journal of Quality and Service Sciences, Vol. 10, No. 3, pp. 267-278.
Research output : Contribution to journal › Article › peer-review
Measuring Customer-Based Brand Equity and Brand Competitiveness: An Empirical Study of Minister Brand in Bangladesh
Tanu, D.R., Ahmed, S. & Latif, W.B., 2018, Journal of International Business and Management, Vol. 1, No. 3, pp.1-14.
Research output : Contribution to journal › Article › peer-review
Integration of Lean and Six Sigma Methodology to Improve Quality Performance in Healthcare Organisation.
Ahmed, S., 2018, In Understanding Six Sigma: Concepts, Applications and Challenges (pp. 99-122), New York, Nova Science Publishing, Inc.
Research output : Contribution to chapter › Chapter › peer-review

2017

Lean Six Sigma and its effect on quality performance in Malaysian hospitals
Ahmed, S., Manaf, N. H. A. & Islam, R.,2017, Lean Management Seminar Sarawak Region 2017. 8 March 2017, Kuching, Malaysia.
Research output : Contribution to conference › Article › peer-review
Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector. 
Ahmed, S., Tarique, K.M. and Arif, I. 2017, International Journal of Health Care Quality Assurance, Vol. 30 No. 5, pp. 477-488.
Research output : Contribution to journal › Article › peer-review
Measuring quality performance between public and private hospitals in Malaysia
Ahmed, S., Abd Manaf, N.H. and Islam, R. 2017, International Journal of Quality and Service Sciences, Vol. 9 No. 2, pp. 218-228.
Research output : Contribution to journal › Article › peer-review
Service quality, Shariah compliance and customer satisfaction of Islamic banking services in Malaysia
Ahmed, S., Islam, R. and Mohiuddin, M., 2017, Turkish Journal of Islamic Economics, Vol. 4, No. 2, pp.71-82.
Research output : Contribution to journal › Article › peer-review
Prospects and Constraints of Tourism Sector in Bangladesh: An Analysis
Latif, W.B., Ahmed, S., Mahmud, S., Jalil, M.A. and Suchana, S.U.A., 2017, International Journal of Ethics in Social Sciences, Vol. 5, No. 2, pp. 73- 81.
Research output : Contribution to journal › Article › peer-review
Entrepreneurship Development in Polytechnics: A study of Students’ ,Motivation in Federal Polytechnic Bauchi, Nigeria
Aliyu, S., Muhammad, A.D. and Ahmed, S., 2017, Bayero Journal of African Entrepreneurship Studies, Maiden Edition, June 2017. (Published from Bayero University, Kano)
Research output : Contribution to journal › Article › peer-review

2016

Measuring Service Quality, Shariah Compliance and Customer Satisfaction of Islamic Banking in Malaysia: Comparative Analyses of Demographics
Ahmed, S., Islam, R. &Mohiuddin, M., 2016, 4th International Conference of Entrepreneurial Finance, 1 – 2 December 2016, Ibn Zohr University, Morocco.
Research output : Contribution to conference › Article › peer-review
Prioritisation of service quality dimensions for healthcare sector
Islam, R., Ahmed, S. and Tarique, K.M., 2016, International Journal of Medical Engineering and Informatics, Vol. 8, No. 2, pp.108-123.
Research output : Contribution to journal › Article › peer-review
 Micro-entrepreneurs’ intention to use Islamic micro-investment model (IMIM) in Bangladesh. 
Abdul Rahman, R., Muhammad, A.D., Ahmed, S. and Amin, F., 2016, Humanomics, Vol. 32 No. 2, pp. 172-188.
Research output : Contribution to journal › Article › peer-review
Measuring psychological effects and internet addiction towards academic performance of tertiary students in Malaysia
Masud, M.M., Ahmed, S., Rahman, M. and Akhtar, R., 2016, International Journal in Business and Technology, Vol. 9 No. 1, pp.991-1002.
Research output : Contribution to journal › Article › peer-review

2015

Measuring service quality and its effect on customer satisfaction and loyalty in the private banking sector of Bangladesh
Rahman, M., Ahmed, S. & Islam, R., 2015, 12th Annual World Congress, Academy for Global Business Advancement (AGBA) Conference, 16 – 19 November 2015, University Malaysia Pahang (UMP), Kuantan, Pahang, Malaysia.
Research output : Contribution to conference › Article › peer-review
Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia
Islam, R., Ahmed, S. & Razak, D.A., 2015, International Journal of Quality and Service Sciences, Vol. 7, No. 4, pp. 424-441.
Research output : Contribution to journal › Article › peer-review
The effects of marketing mix on consumer satisfaction: A literature review from Islamic perspective
Ahmed, S. and Rahman, M., 2015, Turkish Journal of Islamic Economics, Vol. 2, No. 1, pp.17-30.
Research output : Contribution to journal › Article › peer-review
Key success factors of online food ordering services: an empirical study
Zulkarnain, K., Ahasanul, H. & Selim, A., 2015, Malaysian institute of Management, Vol. 50, No. 2, pp.19-36.
Research output : Contribution to journal › Article › peer-review
Entreprenuerial intention among Nigerian university students
Muhammad, A.D., Aliyu, S. and Ahmed, S., 2015, American Journal of Business Education (AJBE), Vol. 8, No. 4, pp.239-248.
Research output : Contribution to journal › Article › peer-review
Employee perceptions on reward/recognition and motivating factors: A comparison between Malaysia and UAE
Ismail, A. and Ahmed, S., 2015, American Journal of Economics, Vol. 5 No.2, pp.200-207.
Research output : Contribution to journal › Article › peer-review

2014

Time Management from an Islamic Perspective: A Qualitative Study
Islam, R., Wahra, A. W. & Ahmed, S., 2014, 2nd International Conference on Management from Islamic Perspectives (ICMIP2014), 20 – 21 August 2014, IIUM, Kuala Lumpur, Malaysia.
Research output : Contribution to conference › Article › peer-review
Do managers and employees perceive motivating factors differently in Malaysia? 
Islam, R. & Ahmed, S., 2014, International Journal of Business and Systems Research, Vol. 8 No. 1, pp.72-90.
Research output : Contribution to journal › Article › peer-review
Measuring service quality of a higher educational institute towards student satisfaction
Ahmed, S. and Masud, M.M., 2014, American journal of educational research, Vol. 2 No. 7, pp.447-455.
Research output : Contribution to journal › Article › peer-review

2013

Brand equity and Muslim consumers: sportswear buying behavior in Malaysia
Ahmad, K. & Ahmed, S., 2013, The 4th Global Islamic Marketing Conference, 29-30 May 2013, Istanbul, Turkey.
Research output : Contribution to conference › Article › peer-review
Entrepreneurial Intention among University Students: A Case of ATBU, Nigeria
Muhammad, A. D., Aliyu, S. & Ahmed, S., 2013, International Conference on Islamic Finance, Muamalat and Financial Criminology 2013, 23-24 October 2013, Cagayan de Oro City, Philippines.
Research output : Contribution to conference › Article › peer-review
Effects of Lean Six Sigma application in healthcare services: a literature review
Ahmed, S., Manaf, N.H. and Islam, R., 2013, Reviews on environmental health, Vol. 28 No. 4, pp.189-194.
Research output : Contribution to journal › Article › peer-review
Critical factors of service quality in a graduate school of Malaysia. 
Hazilah Abd Manaf, N., Ahmad, K. and Ahmed, S., 2013, International Journal of Quality and Service Sciences, Vol. 5 No. 4, pp. 415-431.
Research output : Contribution to journal › Article › peer-review

2012

Students' Perception on Library Service Quality: A Qualitative Study of IIUM Library. 
Ahmed, S. and Islam, R., 2012, Journal on Educational Psychology, Vol. 6, No. 2, pp.19-29.
Research output : Contribution to journal › Article › peer-review

2011

Service Quality at IIUM Graduate School of Management,
Ahmad, K., Manaf, N. H. A., Ismail, M. & Sellim Ahmed, S., 2011, National Higher Education Symposium 2011: Corporate Strategy & Performance Management, 22-23 June, 2011, Institute of Islamic Thought and Civilization, International Islamic University Malaysia.
Research output : Contribution to conference › Article › peer-review

2010

Measuring Consumer-Based Brand Equity: Sportswear Market in Malaysia. 
Ahmed, S. and Uzir, E. R., 2010, LAP LAMBERT Academic Publishing, Saarbrucken, Germany.
Research output : Contribution to book › Article › peer-review
Ranking of Motivational Factors by Employees and Managers: A Malaysian Case Study.
Ahmed, S., 2010, LAP LAMBERT Academic Publishing, Saarbrucken, Germany, ISBN: 978-3838379272
Research output : Contribution to book › Article › peer-review
📊

Research Poster

2019

Unveiling Mediatic Effect of Nurse satisfaction and involvements on Patients Care Services
Unveiling Mediatic Effect of Nurse satisfaction and involvements on Patients Care Services
2019
Research output : journal
🏆

Awards

2024

Outstanding Reviewer Winner
Prof. Dr. Selim Ahmed (Recipient), 2024
Emerald Literati Award, United Kingdom
Outstanding Paper Winner
Prof. Dr. Selim Ahmed (Recipient), 2024
Emerald Literati Award, United Kingdom

2020

Excellent Researcher Award (Nominated)
Prof. Dr. Selim Ahmed (Recipient), 2020
2nd International Academic and Research Excellence Awards, India

2018

Top Peer Reviewer Award
Prof. Dr. Selim Ahmed (Recipient), 2018
Publons, UK

2015

Best Paper Award
Prof. Dr. Selim Ahmed (Recipient), 2015
12th Annual World Congress, Academy for Global Business Advancement (AGBA), Malaysia

2013

Bronze Medal
Prof. Dr. Selim Ahmed (Recipient), 2013
IIUM Research, Invention Exhibition, Malaysia
👥

Membership

2025

AIB South Asia Conference 2025 Executive Member
Prof. Dr. Selim Ahmed (Executive Member), 2025 → ...
Committee Membership : Conference Organizer › Co-Chair of the Conference
Journal of International Business, Economics and Entrepreneurship - Universiti Teknologi MARA (UiTM), Malaysia Executive Member
Prof. Dr. Selim Ahmed (Executive Member), 2025 → ...
Editorial Membership : University/College

2024

International Journal of Healthcare Management (Taylor & Francis) Member
Prof. Dr. Selim Ahmed (Member), 2024 → ...
Editorial Membership : Publisher
Visiting Research Fellow, Universiti Sultan Zainal Abidin - Malaysia Fellow
Prof. Dr. Selim Ahmed (Fellow), 2024 → ...
Fellowship : University/College

2023

LBS Journal of Management & Research (Emerald Publishing) Advisory Board Member
Prof. Dr. Selim Ahmed (Advisory Board Member), 2023 → ...
Editorial Membership : Publisher
Malaysian Journal of Consumer and Family Economics - Universiti Teknologi MARA (UiTM), Malaysia Advisory Board Member
Prof. Dr. Selim Ahmed (Advisory Board Member), 2023 → ...
Advisory Board Membership : University/College
Health Services Insights (Publisher: SAGE) Advisory Board Member
Prof. Dr. Selim Ahmed (Advisory Board Member), 2023 → ...
Editorial Membership : Publisher › Section Editor
Journal of Open Innovation: Technology, Market, and Complexity (Elsevier) Advisory Board Member
Prof. Dr. Selim Ahmed (Advisory Board Member), 2023 → ...
Advisory Board Membership : Publisher
Visiting Research Fellow - INTI International University - Malaysia Fellow
Prof. Dr. Selim Ahmed (Fellow), 2023 → ...
Fellowship : University/College
Pertanika Journal of Social Sciences and Humanities (Universiti Putra Malaysia) Advisory Board Member
Prof. Dr. Selim Ahmed (Advisory Board Member), 2023 → ...
Advisory Board Membership : University/College

2022

International Conference on Entrepreneurship, Business & Technology (InCEBT 2022), Universiti Malaysia Kelantan (UMK), Malaysia. Member
Prof. Dr. Selim Ahmed (Member), 2022 → ...
Committee Membership : University/College › International Scientific Committee
Academy of Marketing Science Annual Conference Member
Prof. Dr. Selim Ahmed (Member), 2022 → ...
Committee Membership : Conference Organizer › Program Committee & Reviewer
Interdisciplinary Journal of Management Studies Member
Prof. Dr. Selim Ahmed (Member), 2022 → ...
Advisory Board Membership : Publisher
The TQM Journal (Emerald Publishing) Advisory Board Member
Prof. Dr. Selim Ahmed (Advisory Board Member), 2022 → ...
Advisory Board Membership : Publisher

2021

Fourth Global Conference on Creating Value Member
Prof. Dr. Selim Ahmed (Member), 2021 → ...
Committee Membership : Conference Organizer › Moderator & Organizing Committee

2020

International Journal of Operations Management Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Editorial Advisory Board Member
QOR Newsletter, Canada Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Editorial Advisory Board Member
International Journal of Accounting & Finance Review Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Editorial Board Member
Indian Journal of Finance and Banking Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Editorial Board Member
SAGE Open Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Article Editor
Transnational Corporations Review (Taylor & Francis) Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Guest Editor
Hospital Topics (Taylor & Francis) Member
Prof. Dr. Selim Ahmed (Member), 2020 → ...
Consulting Editor

2018

International Journal of Entrepreneurship & Development Studies Member
Prof. Dr. Selim Ahmed (Member), 2018 → ...
Editorial Board Member
Operations Management (Cambridge Scholars Publishing) Member
Prof. Dr. Selim Ahmed (Member), 2018 → ...
Editorial Advisory Board Member
IIUM Journal of Case Studies in Management Member
Prof. Dr. Selim Ahmed (Member), 2018 → ...
Editorial Advisory Board Member
International Journal of Business and Systems Research Member
Prof. Dr. Selim Ahmed (Member), 2018 → ...
Editorial Board Member
Jurnal Sistem dan Manajemen Industri Member
Prof. Dr. Selim Ahmed (Member), 2018 → ...
Associate Editor

2013

12th International Symposium of the Analytic Hierarchy Process - Kuala Lumpur - Malaysia Member
Prof. Dr. Selim Ahmed (Member), 2013 → ...
Committee Membership : Conference Organizer › Conference Secretary
📜

Certifications

2020

How to respond to reviewers' comments Active
Researcher Academy (Elsevier), Issued: 2020
How your research can make an impact on society Active
Researcher Academy (Elsevier), Issued: 2020
Excellence in Business Education – The ACBSP Accreditation Active
ASBM University, Issued: 2020
Accreditation and Rankings Active
QS –I.GAUGE, Issued: 2020
Converting from face-to-face delivery to online delivery Active
ACBSP, Issued: 2020
How to Prepare & Support Learners & Instructors Active
Innovative Educators, Issued: 2020
Course Learning Outcome Revision and Mapping Active
ACBSP, Issued: 2020

2018

Moodle 3.5 Basics – 4 Weeks Active
Moodle, Issued: 2018
📖

Supervised Work

🤝

Participations

2025

Unveiling the Business Performance of the Ready-Made Garments (RMG) Sector in Bangladesh
Prof. Dr. Selim Ahmed (Guest Lecturer) , 26 Feb 2025 , Leeds, United Kingdom
Organizer : Leeds University Business School, University of Leeds
Activity : Seminar › Guest Lecturer
Research Methodology and Publication” organized by BUP Research Society
Prof. Dr. Selim Ahmed (Resource Person) , 28 Jun 2025 , Dhaka, Bangladesh
Organizer : Bangladesh University of Professional (BUP)
Activity : Workshop › Resource Person
AIB South Asia Conference 2025
Prof. Dr. Selim Ahmed (Co-Chair) , 13 Jan 2025 , Dhaka, Bangladesh
Organizer : World University of Bangladesh (WUB)
Activity : Conference › Co-Chair

2023

Hult Prize Completion
Prof. Dr. Selim Ahmed (Judge & Advisor) , 20 Feb 2023 , Dhaka, Bangladesh
Organizer : World University of Bangladesh (WUB)
Activity : Idea Competition › Judge & Advisor

2022

Quantitative Research Methodology
Prof. Dr. Selim Ahmed (Resource Person) , 02 Jan 2022 , Online
Organizer : CALWASS, Bahria University
Activity : Workshop › Resource Person
International Conference on Entrepreneurship, Business & Technology (InCEBT)
Prof. Dr. Selim Ahmed (International Scientific Committee) , 05 Nov 2022 , Kelantan, Malaysia
Organizer : Universiti Malaysia Kelantan (UMK)
Activity : Conference › International Scientific Committee

2021

Data Analysis with SPSS
Prof. Dr. Selim Ahmed (Instructor) , 16 Jan 2021 , Kuala Lumpur, Malaysia
Organizer : iFINTELL Business Intelligence Sdn. Bhd.
Activity : Workshop › Instructor
Structural Equation Modeling (SEM) for ‘Online Certificate Programme on Research Data Analysis
Prof. Dr. Selim Ahmed (Instructor) , 06 Feb 2021 , Kuala Lumpur, Malaysia
Organizer : iFINTELL Business Intelligence Sdn. Bhd.
Activity : Workshop › Instructor
Structural Equation Modeling (SEM) Using SmartPLS
Prof. Dr. Selim Ahmed (Instructor) , 17 Jul 2021 , Kuala Lumpur, Malaysia
Organizer : iFINTELL Business Intelligence Sdn. Bhd.
Activity : Workshop › Instructor
Quantitative Research Methodology
Prof. Dr. Selim Ahmed (Resource Person) , 20 Oct 2021 , Dhaka, Bangladesh
Organizer : Centre for Advanced Social Research
Activity : Workshop › Resource Person
Research Methodology for Islamic Banking Studies
Prof. Dr. Selim Ahmed (Resource Person) , 11 Mar 2021 , Kuwait
Organizer : Islamic Economics Club, Kuwait University
Activity : Workshop › Resource Person
Organizational Power ad Politics
Prof. Dr. Selim Ahmed (Guest Lecturer) , 28 Jun 2021 , British Columbia, Canada
Organizer : Coast Mountain College
Activity : Class › Guest Lecturer
Preparation, Publication and Promotion of Research Paper
Prof. Dr. Selim Ahmed (Guest Lecturer) , 02 Jul 2021 , Chittagong, Bangladesh
Organizer : Banking Fellows for Leadership Development, University of Chittagong
Activity : Seminar › Guest Lecturer
How to Write Research Papers for Top Journals
Prof. Dr. Selim Ahmed (Guest Lecturer) , 25 Nov 2021 , Noida, India
Organizer : Amity School of Hospitality, Amity University
Activity : Seminar › Guest Lecturer
Research and Publication in the Top Journals
Prof. Dr. Selim Ahmed (Guest Lecturer) , 18 Dec 2021 , Kuala Lumpur, Malaysia
Organizer : Graduate School of Business, University Tun Abdul Razak (UNIRAZAK)
Activity : Workshop › Guest Lecturer
Fourth Global Conference on Creating Value, Organizing
Prof. Dr. Selim Ahmed (Organizing Committee) , 21 Sep 2021 , USA
Organizer : Creating Value Alliance and University of South Florida
Activity : Conference › Organizing Committee

2020

Research Methodology: Tools & Techniques (Online)
Prof. Dr. Selim Ahmed (Guest Lecturer) , 05 Apr 2020 , Dhaka, Bangladesh
Organizer : Daffodil International University
Activity : Workshop › Guest Lecturer
Workshop on Quantitative Data Analysis Using SPSS
Prof. Dr. Selim Ahmed (Instructor) , 23 Aug 2020 , Dhaka, Bangladesh
Organizer : Linkwith Research and Training Centre
Activity : Workshop › Instructor
Workshop on SmartPLS
Prof. Dr. Selim Ahmed (Instructor) , 20 Oct 2020 , Dhaka, Bangladesh
Organizer : by Linkwith Research and Training Centre
Activity : Workshop › Instructor
International Conference on Quantitative Models and Techniques in Management (QMTM2020)
Prof. Dr. Selim Ahmed (Scientific Committee) , 13 Jun 2020 , Iran
Organizer : Imam Khomeini International University
Activity : Conference › Scientific Committee

2019

Workshop on Research Methodology
Prof. Dr. Selim Ahmed (Instructor) , 09 Feb 2019 , Dhaka, Bangladesh
Organizer : World University of Bangladesh (WUB)
Activity : Workshop › Instructor
Workshop on Structural Equation Modeling
Prof. Dr. Selim Ahmed (Guest Lecturer) , 14 Jul 2019 , Dhaka, Bangladesh
Organizer : Daffodil International University
Activity : Workshop › Guest Lecturer
SmartPLS 3 for Structural Equation Modeling
Prof. Dr. Selim Ahmed (Instructor) , 19 Oct 2019 , Dhaka, Bangladesh
Organizer : World School of Business, World University of Bangladesh
Activity : Workshop › Instructor

2018

Workshop on Application of Quantitative Research Methodology in Publication
Prof. Dr. Selim Ahmed (Guest Lecturer) , 06 May 2018 , Dhaka, Bangladesh
Organizer : Daffodil International University
Activity : Workshop › Guest Lecturer
Business Excellence Exposition 2018
Prof. Dr. Selim Ahmed (Guest Speaker) , 24 Oct 2018 , Sarawak, Malaysia
Organizer : Malaysian Productivity Corporation (MPC)
Activity : Symposium › Guest Speaker

2017

1st International Conference on “Peace in Diversity: The Integrative Approach to Inter-cultural and Civilizational Affairs
Prof. Dr. Selim Ahmed (Organizing Committee) , 17 Apr 2017 , Agadir, Morocco
Organizer : Universiapolis - International University of Agadir
Activity : Conference › Organizing Committee

2016

Data Analysis by using SPSS
Prof. Dr. Selim Ahmed (Instructor) , 08 Jan 2016 , Kuala Lumpur, Malaysia
Organizer : International Islamic University Malaysia (IIUM)
Activity : Workshop › Instructor
Advanced data analysis workshop on Structural Equation Modeling (SEM)
Prof. Dr. Selim Ahmed (Instructor) , 03 Apr 2016 , Kuala Lumpur, Malaysia
Organizer : International Islamic University Malaysia
Activity : Workshop › Instructor

2013

12th International Symposium of the Analytic Hierarchy Process
Prof. Dr. Selim Ahmed (Conference Secretary) , 23 Jun 2013 , Kuala Lumpur, Malaysia
Organizer : International Islamic University Malaysia (IIUM)
Activity : Conference › Conference Secretary

2012

Workshop on Business Research Methodology
Prof. Dr. Selim Ahmed (Instructor) , 10 May 2012 , Dhaka, Bangladesh
Organizer : American International University Bangladesh (AIUB)
Activity : Workshop › Instructor

2011

SPSS Training
Prof. Dr. Selim Ahmed (Instructor) , 01 Oct 2011 , Kuala Lumpur, Malaysia
Organizer : Student Learning Enhancement Unit (SLEU), International Islamic University Malaysia
Activity : Training › Instructor