Dr. Selim Ahmed
Head of the Department
Master of Management - – International Islamic University Malaysia (IIUM), Malaysia
Ph.D. in Business Administration (Major in Quality Management), International Islamic University Malaysia
Google Scholar: https://scholar.google.com/citations?user=PEOIE-8AAAAJ&hl=en
Research Gate: https://www.researchgate.net/profile/Selim_Ahmed7
Researcher ID: C-2132-2013
Dr. Selim Ahmed is an Associate
Professor and Head of Business School, World University of Bangladesh.
Previously he worked at the International University of Agadir
(Universiapolis), Morocco as an Assistant Professor. He received his Ph.D. in
Business Administration and Master of Management degree from International
Islamic University Malaysia (IIUM). His PhD title was “Lean Six Sigma and Its Effect on Quality Performance in Malaysian
Dr. Ahmed has published several books, chapters,
and many articles in the top peer-reviewed journals. He is the Consulting
Editor for Hospital Topics (Taylor & Francis), Guest
Editor for Transnational Corporations Review (Taylor
& Francis), Associate Editor for Iranian
Journal of Management Studies (publish by University of Tehran) and Article
Editor for Sage Open (Sage Publishing). He is the editorial
advisory board member for International Journal of Business and Systems
Research, IIUM Journal of Case Studies in Management, Indian
Journal of Finance and Banking, International Journal of Accounting
& Finance Review, QOR Newsletter, International
Journal of Operations Management, American
International Journal of Supply Chain Management and others.
Dr. Ahmed has
reviewed 215 manuscripts for 63 peer-reviewed journals (Scopus
& Web of Science). According to the Publons 2020 rankings, Dr.
Ahmed was the Top Global Reviewer in the area of
Behavioral Sciences (Rank 2), Organizational Behavior (Rank 2),
Healthcare Management (rank 3) Business & Economics (Rank 5),
Quality Management (Rank 6) and Business Management (Rank 8).
In 2018, he received the “Top Peer Reviewer Award” from Publons. In
2015, he received the “Best Paper” award from 12th Academy for Global
Business Advancement (AGBA) Conference, Kuantan, Malaysia.
Dr. Ahmed is
the “Chief of Marketing Plan & Moderator” of 4th Global
Conference on Creating Value, 2021
Organized by University of South Florida, USA. He was the “Secretary” for 12th International
Symposium on the Analytic Hierarchy Process (ISAHP, 2013), Malaysia. He
was invited by many higher educational institutes to conduct training, workshop,
and lecture on research methodology, data analysis, and other topics in
Malaysia, Morocco, Canada, Kuwait and Bangladesh. His
research area includes Quality Management, Service Management, Healthcare
Management, Organizational Behavior, Human Resource Management &, etc.
Sufi, T. and Ahmed, S. (2021). Surviving COVID-19 Crisis by New Business Models: A Case Study of the Indian Restaurant Industry. In Handbook of Research on Entrepreneurship, Innovation, Sustainability, and ICTs in the Post-COVID-19 Era (pp. 301-316). IGI Global.
Ahmed, S. (2018). Integration of Lean and Six Sigma Methodology to Improve Quality Performance in Healthcare Organisation. In Understanding Six Sigma: Concepts, Applications and Challenges (pp. 99-122), New York, Nova Science Publishing, Inc.
Ahmed, S., Mohiuddin, M., Rahman, M., Tarique, K.M. and Azim, M. (2021). The impact of Islamic Shariah compliance on customer satisfaction in Islamic banking services: mediating role of service quality. Journal of Islamic Marketing. Vol. ahead-of-print No. ahead-of-print.
Ahmed, S., Manaf, N.H.A. and Islam, R. (2021). Assessing top management commitment, workforce management, and quality performance of Malaysian hospitals. International Journal of Healthcare Management, Vol. 14, No. 1, pp.236-244.
Ahmed, S., Islam, R. and Al Asheq, A. (2021). Prospective Customers’ Behavioural Intention towards Islamic Microfinance Services in Bangladesh. Institutions and Economies, Vol. 13, No. 2, pp. 101-123.
Ahmed, S., Choudhury, M.M., Ahmed, E., Chowdhury, U.Y. and Al Asheq, A. (2020). Passenger satisfaction and loyalty for app-based ride-sharing services: through the tunnel of perceived quality and value for money. The TQM Journal. Vol. ahead-of-print No. ahead-of-print.
Islam, R., Ahmed, S., Rahman, M. and Al Asheq, A. (2020). Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal. Vol. ahead-of-print No. ahead-of-print.
Tanu, D.R., Ahmed, S. and Latif, W.B. (2019). Assessing customer-based brand equity and brand competitiveness of an electronic company in Bangladesh. Journal of Research in Marketing, Vol. 10, No.1, p.758 -765.
Khan, M.R., Latif, W.B., Ahmed, S. and Hira, M.A. (2019). Practices of Islamic Ethics in the Electronics Industry in Bangladesh: A Study on Minister Hi-Tech Park Electronics Ltd. International Journal of Islamic Business & Management, Vol. 3, No. 1, pp.1-13.
Ahmed, S., Abd Manaf, N.H. and Islam, R. (2018). Effect of Lean Six Sigma on quality performance in Malaysian hospitals. International Journal of Health Care Quality Assurance, Vol. 31 No. 8, pp. 973-987.
Ahmed, S., Abd Manaf, N.H. and Islam, R. (2018). Measuring Lean Six Sigma and quality performance for healthcare organizations. International Journal of Quality and Service Sciences, Vol. 10, No. 3, pp. 267-278.
Tanu, D.R., Ahmed, S. and Latif, W.B. (2018). Measuring Customer-Based Brand Equity and Brand Competitiveness: An Empirical Study of Minister Brand in Bangladesh. Journal of International Business and Management, Vol. 1, No. 3, pp.1-14.
Ahmed, S., Tarique, K.M. and Arif, I. (2017). Service quality, patient satisfaction and loyalty in the Bangladesh healthcare sector. International Journal of Health Care Quality Assurance, Vol. 30 No. 5, pp. 477-488.
Ahmed, S., Abd Manaf, N.H. and Islam, R. (2017), "Measuring quality performance between public and private hospitals in Malaysia", International Journal of Quality and Service Sciences, Vol. 9 No. 2, pp. 218-228.
Ahmed, S., Islam, R. and Mohiuddin, M. (2017). Service quality, Shariah compliance and customer satisfaction of Islamic banking services in Malaysia. Turkish Journal of Islamic Economics, Vol. 4, No. 2, pp.71-82.
Latif, W.B., Ahmed, S., Mahmud, S., Jalil, M.A. and Suchana, S.U.A. (2017). Prospects and Constraints of Tourism Sector in Bangladesh: An Analysis. International Journal of Ethics in Social Sciences, Vol. 5, No. 2, pp. 73- 81.
Aliyu, S., Muhammad, A.D. and Ahmed, S. (2017). Entrepreneurship Development in Polytechnics: A study of Students’ ,Motivation in Federal Polytechnic Bauchi, Nigeria. Bayero Journal of African Entrepreneurship Studies, Maiden Edition, June 2017. (Published from Bayero University, Kano)
Islam, R., Ahmed, S. and Tarique, K.M., 2016. Prioritisation of service quality dimensions for healthcare sector. International Journal of Medical Engineering and Informatics, Vol. 8, No. 2, pp.108-123.
Masud, M.M., Ahmed, S., Rahman, M. and Akhtar, R. (2016). Measuring psychological effects and internet addiction towards academic performance of tertiary students in Malaysia. International Journal in Business and Technology, Vol. 9 No. 1, pp.991-1002.
Islam, R., Ahmed, S. and Razak, D.A. (2015). Identifying the gaps between customer expectations and perceptions on service quality dimensions of Islamic banks in Malaysia. International Journal of Quality and Service Sciences, Vol. 7, No. 4, pp. 424-441.
Hazilah Abd Manaf, N., Ahmad, K. and Ahmed, S. (2013). Critical factors of service quality in a graduate school of Malaysia. International Journal of Quality and Service Sciences, Vol. 5 No. 4, pp. 415-431.
|SL||Collaboration & Membership Name||Type||Membership Year||Membership Expire Year|
|1||Asia Pacific Journal of Public Health||Reviewer||2020|
|2||BMC Public Health||Reviewer||2019|
|3||BMC Health Service Research||Reviewer||2019|
|4||International Journal of Lean Six Sigma||Reviewer||2018|
|5||Business Process Management Journal||Reviewer||2020|
|9||Environmental Quality Management||Reviewer||2021|
|10||Performance Improvement Quarterly||Reviewer||2021|
|11||International Journal of Health Planning and Management||Reviewer||2020|
|12||Health Policy and Technology||Reviewer||2020|
|13||Journal of Hospitality and Tourism Management||Reviewer||2020|
|14||Computers in Human Behavior||Reviewer||2016|
|15||Journal of Cleaner Production||Reviewer||2017|
|16||Journal of Non-Profit and Public Sector Marketing||Reviewer||2019|
|17||International Journal of Healthcare Management||Reviewer||2019|
|18||Production and Planning Control||Reviewer||2019|
|19||Total Quality Management and Business Excellence||Reviewer||2017|
|20||International Journal of Operations Management||Editorial Advisory Board Member||2020|
|21||International Journal of Entrepreneurship & Development Studies||Editorial Board Member||2018|
|22||QOR Newsletter, Canada||Editorial Advisory Board Member||2020|
|23||International Journal of Accounting & Finance Review||Editorial Board Member||2020|
|24||Indian Journal of Finance and Banking||Editorial Board Member||2020|
|25||Operations Management (Cambridge Scholars Publishing)||Editorial Advisory Board Member||2018|
|26||IIUM Journal of Case Studies in Management||Editorial Advisory Board Member||2018|
|27||International Journal of Business and Systems Research||Editorial Board Member||2018|
|28||American International Journal of Supply Chain Management||Associate Editor||2021|
|29||Jurnal Sistem dan Manajemen Industri||Associate Editor||2018|
|30||SAGE Open||Article Editor||2020|
|31||Transnational Corporations Review (Taylor & Francis)||Guest Editor||2020||October 2021|
|32||Hospital Topics (Taylor & Francis)||Consulting Editor||2020|
|SL||Award Title||Award Type||Year||Country|
|1||Bronze Medal||IIUM Research, Invention Exhibition||2013||Malaysia|
|2||Excellent Researcher Award (Nominated)||2nd International Academic and Research Excellence Awards||2020||India|
|3||Best Paper Award||12th Annual World Congress, Academy for Global Business Advancement (AGBA)||2015||Malaysia|
|4||Top Peer Reviewer Award||Publons||2018||UK|
|1||How to respond to reviewers' comments||Researcher Academy (Elsevier)||2020||Netherlands|
|2||How your research can make an impact on society||Researcher Academy (Elsevier)||2020||Netherlands|
|3||Excellence in Business Education – The ACBSP Accreditation||ASBM University||2020||India|
|4||Accreditation and Rankings||QS –I.GAUGE||2020||India|
|5||Converting from face-to-face delivery to online delivery||ACBSP||2020||USA|
|6||How to Prepare & Support Learners & Instructors||Innovative Educators||2020||USA|
|7||Moodle 3.5 Basics – 4 Weeks||Moodle||2018||Australia|
|8||Course Learning Outcome Revision and Mapping||ACBSP||2020||USA|